Shipping policy
Shipping Policy
Where we ship
We currently ship to addresses in the United States. We can’t ship to APO/FPO addresses at this time.
Shipping costs
|
Order |
Shipping |
|---|---|
|
1 set |
$5.99 |
|
2 sets or more |
FREE |
Processing and delivery times
- Processing: orders are prepared and handed to the carrier within 1–3 business days.
- Delivery: most orders arrive 7–12 business days after they ship.
- Business days are Monday to Friday, excluding U.S. holidays. Delivery times are estimates; carriers can run late during the holiday season and bad weather.
Holiday orders
To receive your order by December 25, please order by [CUTOFF DATE]. Orders placed after that date may not arrive in time for Christmas.
Tracking
As soon as your order ships, you’ll receive an email with your tracking number. Tracking can take 2–3 days to show the first update.
Duties and fees
All import duties and fees are included in your price. You won’t pay anything extra on delivery.
Lost or late packages
If your tracking hasn’t updated in 10 days, or your order hasn’t arrived within 20 business days of shipping, email us at support@frostbury.com. We’ll locate it, or send a free replacement or a full refund.
Wrong address
Please double-check your address at checkout. If you spot a mistake, email us within 12 hours. We can’t redirect orders that have already shipped, and we aren’t responsible for packages delivered to an incorrect address entered at checkout.
Multiple packages
Bundles may arrive in more than one package. Each package has its own tracking number.
Last updated: October 15, 2026